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Subscription Sales Renewal Representative

Company: Informatica
Location: Boston
Posted on: July 18, 2018

Job Description:

Our CompanyAs the world's leader in--Enterprise Cloud Data Management, we recognize a generational market disruption in data is underway. We are entering Data 3.0, where data powers digital transformation, and we're prepared to help you intelligently lead'in any sector, category or niche. Employer provides you with the foresight to become more agile, realize new growth opportunities, and create new inventions.The Subscription Renewals Representative works closely with internal resources to develop strategies to attain successful customer renewals, upsells, and maximize adoption of Employer subscription contracts. This role is responsible for achieving assigned renewal and growth targets, and minimizing attritionESSENTIAL DUTIES & RESPONSIBILITIESResponsible for renewing, up-selling, and closing Employer Subscription contracts.Educates customers on business practices and associated contractual implications.Ensures customer awareness and understanding of applicable product elements.Must meet sales objectives such as quota and upsell requirements.Maintain account team relationships by working with Account Managers.Responsible for implementing and managing contract renewal initiatives.Maintains contract revenue base at highest possible retention rate and protects contract revenue stream.Ensures timely contract renewal and promotes awareness of upgrade and add-on opportunities to customersEnsures competitiveness of company's maintenance contractsConsistent regular attendance at workMay perform other duties and responsibilities.KNOWLEDGE & REQUIREMENTSDemonstrates knowledge of the organization's various products and renewable license contractsPossesses knowledge and experience to support and advise our customers on the benefit and the procedures to proceed seamlessly and effectively in the renewal of their subscriptionDemonstrates the ability to be motivated, goal oriented, organized, and prompt while having the ability to work independentlyAbility to withstand frequent and intense pressure because of demanding workload and must be able to maintain a positive and professional manner throughoutPossesses strong communication skillsAbility to acquire a thorough knowledge of products and the value they provideEDUCATION & EXPERIENCE REQUIREMENTSBachelor's degree or equivalent educational backgroundMinimum 2 years' experience in renewals, customer service, sales, account management or equivalent in a customer facing role and experience working with external clientsExperience in a Cloud subscription renewal sales organizationEmployer is an Equal Opportunity Employer (EOE)Employer offers a competitive compensation package that includes base salary, medical, retirement, unlimited flexible time off and more. Our generous benefits vary depending on your geographic work location. It's an exciting time to work at Employer. You can learn more about our company, our products and services at We are an Equal Opportunity Employer (EOE).--t's an exciting time to work at Employer.-- You can learn more about our company, and our products and services at

Keywords: Informatica, Billerica, Subscription Sales Renewal Representative, Sales, Boston, Massachusetts

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