Front Desk Agent

Company: Homewood Suites Billerica Boston
Location: Billerica
Posted on: March 18, 2023

Job Description:

SUMMARY Location: Homewood Suites Boston Billerica Position Type: Non-Management The starting pay rate for this position is $15.00 per hour.Our team islooking to add an upbeat Front Desk Agent to manage all aspects of front desk operations and be a key person of reference for our guests and vendors. To be successful in this role, you will need to extend professionalism and courtesy, have outstanding communication skills, and have the ability to work in a fast-paced environment. This position may require flexible scheduling availability. Job Requirements: - Check-in/Check-out hotel guests - Process all payments according to established hotel requirements - Provide information and assistance to all guests and vendors - Prepares all necessary reports during each shift for the management team Job Qualifications: - Highly motivatedteam player with strong initiative and desire for achievement - Must be effective in handling problems in the workplace including anticipating, preventing, identifying, and solving problems as necessary - Ability to work well in stressful situations - Readily available and approachable for all guests while providing excellent guest service The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, theemployee is regularly required to stand, sit or walk for an extended period of time. Training: Island Hospitality is committed to employee development and displays that commitment with a formalized training and development program providing a clear path for any employee with a desire and aptitude to thrive in the hospitality business. As team members join Island Hospitality from other organizations they too can build on that prior experience and find further growth opportunities within our company by utilizing the tools and resources offered. Team Member Wellness Program: How We Thank You For All You Bring To The Team Rewarding Benefits Package: - Health Care including Medical, Dental, and Vision Insurance - PTO and Payroll Incentives for Annual Wellness Exams - Employee Assistance Program - Wellness Subscriptions including access to gyms, financial planning, counseling, and legal services - Paid Sick and Vacation Time - Family Leave - 401(k) Retirement plan - IHM Matches 100% up to 3% of your salary and an extra 50% on the next 2% of your salary. 401(k) is fully vested upon the first contribution - DailyPay - Work today, get paid tomorrow Rewarding Hard Work: - Incentive based bonus program - Free room nights at our hotels and e mployee discounts within your hotel brand - Discounts for friends and family within your hotel brand - Team Member of the Month, Quarter, and Year recognition and bonus - Discounted tickets to theme parks, musicals, movies, and more through Tickets at Work - Career Growth through our in-house training program with a path personalized toyour desiredgoals - Referral bonus programto ANY of our locations Equal Opportunity Employer

Keywords: Homewood Suites Billerica Boston, Billerica , Front Desk Agent, Sales , Billerica, Massachusetts