Front Desk Agent
Company: Homewood Suites Billerica Boston
Location: Billerica
Posted on: March 18, 2023
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Job Description:
SUMMARY Location: Homewood Suites Boston Billerica Position
Type: Non-Management The starting pay rate for this position is
$15.00 per hour.Our team islooking to add an upbeat Front Desk
Agent to manage all aspects of front desk operations and be a key
person of reference for our guests and vendors. To be successful in
this role, you will need to extend professionalism and courtesy,
have outstanding communication skills, and have the ability to work
in a fast-paced environment. This position may require flexible
scheduling availability. Job Requirements: - Check-in/Check-out
hotel guests - Process all payments according to established hotel
requirements - Provide information and assistance to all guests and
vendors - Prepares all necessary reports during each shift for the
management team Job Qualifications: - Highly motivatedteam player
with strong initiative and desire for achievement - Must be
effective in handling problems in the workplace including
anticipating, preventing, identifying, and solving problems as
necessary - Ability to work well in stressful situations - Readily
available and approachable for all guests while providing excellent
guest service The physical demands described here are
representative of those that must be met by an employee to
successfully perform the essential functions of this job. While
performing the duties of this job, theemployee is regularly
required to stand, sit or walk for an extended period of time.
Training: Island Hospitality is committed to employee development
and displays that commitment with a formalized training and
development program providing a clear path for any employee with a
desire and aptitude to thrive in the hospitality business. As team
members join Island Hospitality from other organizations they too
can build on that prior experience and find further growth
opportunities within our company by utilizing the tools and
resources offered. Team Member Wellness Program: How We Thank You
For All You Bring To The Team Rewarding Benefits Package: - Health
Care including Medical, Dental, and Vision Insurance - PTO and
Payroll Incentives for Annual Wellness Exams - Employee Assistance
Program - Wellness Subscriptions including access to gyms,
financial planning, counseling, and legal services - Paid Sick and
Vacation Time - Family Leave - 401(k) Retirement plan - IHM Matches
100% up to 3% of your salary and an extra 50% on the next 2% of
your salary. 401(k) is fully vested upon the first contribution -
DailyPay - Work today, get paid tomorrow Rewarding Hard Work: -
Incentive based bonus program - Free room nights at our hotels and
e mployee discounts within your hotel brand - Discounts for friends
and family within your hotel brand - Team Member of the Month,
Quarter, and Year recognition and bonus - Discounted tickets to
theme parks, musicals, movies, and more through Tickets at Work -
Career Growth through our in-house training program with a path
personalized toyour desiredgoals - Referral bonus programto ANY of
our locations Equal Opportunity Employer
Keywords: Homewood Suites Billerica Boston, Billerica , Front Desk Agent, Sales , Billerica, Massachusetts
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