PT Member Experience Agent (Work From Home)

Company: Aduro
Location: Billerica
Posted on: September 16, 2022

Job Description:

[Customer Service / Remote] - Anywhere in U.S. / Competitive Pay / PTO - As a Member Experience Agent you'll: Provide phone, chat, text, and email support to users of Aduro services and products; Collaborate with Member Experience and other teams to resolve all inquiries in a timely fashion; Triage tickets that fall outside of expertise, and route to the appropriate team(s); Meet (or exceed) all Key Performance Indicators (KPIs), as defined by the Member Experience Manager; Provide meaningful and insightful feedback on Aduro products, services, and processes...Hiring Fast > >

Keywords: Aduro, Billerica , PT Member Experience Agent (Work From Home), Sales , Billerica, Massachusetts

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