Front Desk Agent
Company: Homewood Suites Billerica Boston
Location: Billerica
Posted on: June 25, 2022
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Job Description:
SUMMARY
Location: Homewood Suites Boston Billerica
Position Type: Non-Management
The starting pay rate for this position is $15.00 per hour.
Our team islooking to add an upbeat Front Desk Agent to manage all
aspects of front desk operations and be a key person of reference
for our guests and vendors. To be successful in this role, you will
need to extend professionalism and courtesy, have outstanding
communication skills, and have the ability to work in a fast-paced
environment.
This position may require flexible scheduling availability.
Job Requirements:
- Check-in/Check-out hotel guests
- Process all payments according to established hotel
requirements
- Provide information and assistance to all guests and vendors
- Prepares all necessary reports during each shift for the
management team
Job Qualifications:
- Highly motivatedteam player with strong initiative and desire for
achievement
- Must be effective in handling problems in the workplace including
anticipating, preventing, identifying, and solving problems as
necessary
- Ability to work well in stressful situations
- Readily available and approachable for all guests while providing
excellent guest service
The physical demands described here are representative of those
that must be met by an employee to successfully perform the
essential functions of this job. While performing the duties of
this job, theemployee is regularly required to stand, sit or walk
for an extended period of time.
Training:
Island Hospitality is committed to employee development and
displays that commitment with a formalized training and development
program providing a clear path for any employee with a desire and
aptitude to thrive in the hospitality business. As team members
join Island Hospitality from other organizations they too can build
on that prior experience and find further growth opportunities
within our company by utilizing the tools and resources
offered.
Team Member Wellness Program: How We Thank You For All You Bring To
The Team
Rewarding Benefits Package:
- Health Care including Medical, Dental, and Vision Insurance
- PTO and Payroll Incentives for Annual Wellness Exams
- Employee Assistance Program
- Wellness Subscriptions including access to gyms, financial
planning, counseling, and legal services
- Paid Sick and Vacation Time
- Family Leave
- 401(k) Retirement plan - IHM Matches 100% up to 3% of your salary
and an extra 50% on the next 2% of your salary. 401(k) is fully
vested upon the first contribution
- DailyPay - Work today, get paid tomorrow
Rewarding Hard Work:
- Incentive based bonus program
- Free room nights at our hotels and e mployee discounts within
your hotel brand
- Discounts for friends and family within your hotel brand
- Team Member of the Month, Quarter, and Year recognition and
bonus
- Discounted tickets to theme parks, musicals, movies, and more
through Tickets at Work
- Career Growth through our in-house training program with a path
personalized toyour desiredgoals
- Referral bonus programto ANY of our locations
Equal Opportunity Employer
Keywords: Homewood Suites Billerica Boston, Billerica , Front Desk Agent, Sales , Billerica, Massachusetts
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