BillericaRecruiter Since 2001
the smart solution for Billerica jobs

Desktop Support Technician - A+

Company: eXcell
Location: Billerica
Posted on: January 7, 2022

Job Description:

Take your career to the next level with . We offer jobs with Fortune 1000 companies nationwide AND invest in your career development through our generous, annual training contribution.

*** 4+ months with LONG TERM ONGOING extension based on performance ***
In order to deliver our exceptional services, we need a team of dedicated and enthusiastic, hard-working, and customer service-oriented technicians! Thats where you come in!

As a Desktop Support Technician, you will be expected to deliver exceptional customer service as the face of CompuCom. You will be responsible for interacting and servicing our clients with any technical problem they are experiencing. Be helpful, relatable, and pleasant while diagnosing and fixing their problems.


  • Solve a broad range of day-to-day onsite technical issues on network infrastructure and internal desktop systems you make it happen
  • Be helpful and understanding provide the support you would want!
  • Customize the customer experience for every individual all communication, instructions, and product knowledge to the level of the individual
  • Determine the most cost-effective repair to minimize customer downtime
  • Be proactive! Prepare reports for analysis of product failure trends and service issues
    • 2+ years of related experience, or AA degree, or equivalent combination of education and experience
    • A+ certification - Nice to have
    • Windows and MAC os enviornment (MAC nice to have but not required)
    • Solid experience and understanding of IT services and products
    • Ability to transform technical IT language into terms everyone understands
    • Relatable with customers and impeccable with follow-through
    • Not intimidated by problems youve never seen before confidence is key!
    • Hungry to work hard and hungry to grow your career!

      Full COVID-19 vaccination may be required.

      W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. ** Supports Equal Employment Opportunity** , a division of CompuCom Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit.

Keywords: eXcell, Billerica , Desktop Support Technician - A+, Professions , Billerica, Massachusetts

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category

Log In or Create An Account

Get the latest Massachusetts jobs by following @recnetMA on Twitter!

Billerica RSS job feeds