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Senior Installation Engineer

Location: Billerica
Posted on: February 21, 2021

Job Description:

DescriptionInstallation EngineerFull Time - ExemptThe Installation Engineer will have responsibility for the technical support and guidance for the complete installation of Alert Innovation's storage & retrieval structure at customer sites.This position will perform the critical role of providing the technical expertise required to ensure that the combination of subcontractors and Alert Innovation employees complete installation of the Alphabot structure in compliance with all critical parameters such that there is a defect-free hand off to the Alert commissioning team. The ideal candidate will possess a combination of both the electrical and mechanical knowledge necessary to support the installation, however, candidates will be considered who have expertise in one of the two disciplines combined with the ability to acquire the necessary expertise in the other.This position requires a self-motivated and enthusiastic individual who cares deeply about their own and their team's success and has strong technical, interpersonal, problem-solving skills. Due to the fast-paced and dynamic nature of the work, the right candidate will possess the ability to maintain order amidst chaos, adapt easily to change, maintain focus on the objective, operate with minimal supervision, and thrive under the pressure of challenging deadlines. This is an end user-facing position working under minimal supervision and requires travel throughout North America.Responsibilities* Train contractors on proper installation methodologies.* Provide technical guidance and oversight to 3rd party installation contractors.* Guide installation contractors in the proper interpretation of system documentation.* Lead the technical "Request for Information" process by documenting and delivering answers to technical questions during the installation.* Anticipate and resolve field issues to mitigate the potential impact on project deliverables.* Troubleshoot installation & material problems or issues.* Oversee and approve site deviations, ensure documentation is maintained.* Validate that equipment is installed per Alert requirements.* Drive execution of the installation QA/QC plan.* Participate in building components & subassemblies.* Participate in performing power and signal testing to confirm that the system is wired properly.* Participate in the development of field logistics plans.* Participate in new product/component constructability design reviews and contribute to continuous improvement by suggesting procedural and design changes.* Analyze new or revised designs to develop and document installation methodologies.* Identify needs for installation fixtures and work with Manufacturing Engineering on the development of fixtures.* Participate in Site Engineering design reviews identifying critical parameters required for proper field execution.* Participate in Alert Academy thru developing Work Instructions, Training Modules, and acting as a trainer for the certification of 3rd party contractors. * Travel throughout North America to support site installations and upgrades.Required KNOWLEDGE/SKILLS* Ability to read and interpret technical drawings, specifications, bills of materials, and work instructions.* Ability to solve technical problems in a timely manner with minimal support.* Multidisciplinary (mechanical & electrical) technical aptitudes.* Ability to react to changing conditions & work to aggressive deadlines. * Ability to maintain focus on project goals in the face of schedule pressure and challenging conditions.* Ability to work collaboratively as part of a team to achieve project goals.* Willingness to accept ownership for project goals.* Willingness to perform any and all tasks necessary to achieve project goals. * Self-motivated and capable of working with minimal supervision to achieve aggressive project goals. * Strong interpersonal skills, ability to effectively communicate at all levels (with internal and external customers, engineers, technicians & tradespersons) in written, verbal & presentation formats.* Proficiency with Microsoft Office. * Must have a valid driver's license, and be qualified to obtain a credit card for travel-related expenses; able to obtain a passport.* Ability to develop and manage a project plan.* Ability to develop construction schedules using scheduling software such as MSProject. * Working knowledge of contract administration & negotiation.* Familiarity with 8D or similar structured problem-solving tools.* Familiar with the requirements for electrical safety such as LOTO, hazard risk assessment, and compliance with NFPA 70E.* Ability to install and repair wiring and components of equipment following electrical code, manuals, specifications, schematics, and blueprints.* Valid electrician license with experience in commercial or industrial construction.* The candidate must be willing to travel over 50% of the time to client installation locations.Additional Knowledge/Skills Helpful But Not RequiredEDUCATION/relative Years experience* BS in Engineering or Construction Management preferred but not required.* 2-5 years experience in a similar role in commercial or industrial construction.VALUESAll members of Alert Innovation practice the following values as part of their daily responsibilities and model these values as she/he leads or supports their teams.The Golden Rule: Extraordinarily powerful in its simplicity and depth: "Treat others as you would want to be treated".The Power of Person: The contribution of every single person in a company is important, and the performance of the entire company can only be maximized when every person strives to achieve his/her full potential and to contribute to the best of his/her ability.The Power of Team: The Power of Person becomes amplified exponentially when a group of people working effectively as a team create "performance synergy", whereby the capacity to perform as a team is much greater than the sum of the individual members' capacities.The Power of Truth: We strive to see the world as it is, not as we want or imagine it to be, because only then can we make it better. This core value manifests itself through questioning, probing, testing, measuring, validating, verifying, proving, listening with an open mind, and making fact-based decisions. It also fosters transparency and honesty with others, as well as self-examination and self-honesty.WHAT DO WE OFFER?Alert Innovation offers a highly competitive salary for each job family and level within the Boston-area market in which we are based. As part of our Power of Truth value we practice salary transparency, so you know you are being compensated fairly relative to other team members performing similar roles in our organization.Every employee is granted stock options that vest over four years.Full-time employees receive a generous benefits package starting on your first date of employment:* No fixed limits on the number of workdays that you can take off for personal reasons, including vacations. You take what you need keeping in mind the demands of your team's workload.* 9 Paid Holidays.* Medical, Dental, Vision, Life Insurance, and 401K + company match.* Tuition & work-related training reimbursement programs.* Employee Assistance Program to assist with emotional health, parenting, eldercare, nutrition, legal and financial consultation needs.The above list is only a summary of some of our benefits and is not meant to be a comprehensive explanation. To hear more, please visit: Innovation is proud to be an Equal Employment Opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Keywords: ALERT INNOVATION, Billerica , Senior Installation Engineer, Professions , Billerica, Massachusetts

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