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Office 365 Collaboration and Automation Administrator

Company: Bruker
Location: Billerica
Posted on: November 19, 2022

Job Description:

Office 365 Collaboration and Automation Administrator

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Req. #


# of Openings


Position Type


Full Time/Part Time

Full Time


As one of the world's leading analytical instrumentation companies, Bruker covers a broad spectrum of advanced solutions in all fields of research and development. All our systems and instruments are designed to improve safety of products, to accelerate time-to-market, and to support industries in successfully enhancing quality of life. We have been driving innovation in analytical instrumentation for over 50 years now. Today, more than 7,500 employees distributed across 90 locations around the world continue to delight our customers with innovative solutions. Bruker Nano, one of Bruker's four operating segments, provides customers in academic and governmental institutions, life science, materials, and applied industries with the tools to determine the characteristics of matter and visualize the structure of molecules. Divisions within BNANO include Bruker AXS, Bruker Nano Analytics, Bruker Nano Surfaces and Metrology, Fluorescence Microscopy, and Canopy. As an Office 365 Collaboration and Automation Administrator, you will be responsible for the technical support, design, and development of the current Microsoft Office 365 and, Exchange environments for Bruker. You will use analysis and troubleshooting skills to address ongoing issues as well as proposing solutions to drive continuous improvement and growth. You are an advocate and champion of Office 365 for Bruker. As administrator you will be interested in automation and development which enables efficiencies, standardization, and security and will look for ways to improve the end user experience. You will take ownership over issues, without direct supervision, driving toward resolution. You will be provide 2nd and 3rd level support, aiding with adoption, and training, and monitoring the health of the environment. Additionally, you will be involved in planning for and supporting Microsoft feature rollouts.


  • Maintain and respond to support requests for issues related to the 365 apps, Exchange, Exchange Online, Teams, One Drive, SharePoint as well as utilizing PowerShell to automate tasks.
  • Meet with business units and stakeholders to determine Office 365 needs
  • Configure, deploy, and manage Office 365 solutions that focus on efficient and effective collaboration, including SharePoint, One Drive, and Teams
  • Support and troubleshoot voice/video communications within Teams
  • Anticipate implementation obstacles and develop plans to address them
  • Analyze cross-technology and cross-platform issues
  • Provide input into the technology plan for the organization and ensure that plans are integrated effectively with other aspects of the technical infrastructure
  • Provide advanced level support and troubleshooting to resolve platform and solution-level issues
  • Provide support and documentation to our internal support teams as well as end users
  • Serve as a subject matter expert providing consultation services to project teams and stakeholders
  • Provide recommendations for investment in new products and technology solutions, supported by appropriate ROI, total cost of ownership, and/or cost benefit analysis
  • Carry out IT projects, interacting with staff and consultants as needed to ensure successful project outcomes
  • Create and maintain documentation on the organizations systems and procedures
  • Stay up to date on technologies related to your responsibilities
  • Apply consistently a positive, problem-solving attitude and demonstrate a curious mindset
  • Provide mentorship and guidance to junior team members
  • Perform other duties as required


    • Bachelor Degree in Information Systems, Information Technology, or related field
    • Minimum 3+ years of experience of 365 (Exchange, OneDrive, Teams, SharePoint)
    • Advanced proficiency in PowerShell for executing scripts and commands related to the platforms within the job description, when applicable
    • Ability to develop and present end-user training programs, and to communicate technical information to non-technical staff
    • Ability to develop and document repeatable standardized procedures, and strictly adhere to existing procedures
    • Strong teamwork and interpersonal skills, as well as a methodical and disciplined approach to IT issue resolution and systems management
    • Ability to identify potential areas of improvement and make recommendations
    • Understanding of 3rd party applications and their interactions with 365
    • Some developer skills to understand customer's applications
    • Ability to work in a global, virtual environment
    • Maintain a valid passport with flexibility for travel
    • May be required to pass security clearance investigation Bruker is a federal contractor and subject to Executive Order 14042. Under Executive Order 14042, all employees must be fully vaccinated against COVID-19 (with limited exceptions for those employees who are unable to be vaccinated due to a medical condition or a sincerely held religious belief). You will need to provide proof of vaccination by submitting a copy of your CDC COVID-19 Vaccination Record Card to Bruker, or obtain a religious or medical exemption, as a condition of employment. Bruker is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other protected characteristics. Certain positions at Bruker require compliance with export control laws and as a result, all interviewed candidates for all positions will be screened pre-interview to determine their eligibility in light of export control restrictions.

Keywords: Bruker, Billerica , Office 365 Collaboration and Automation Administrator, Other , Billerica, Massachusetts

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