Police Dispatch
Company: BILLERICA TOWN OF, BILLERICA TOWN OF
Location: Billerica
Posted on: January 15, 2022
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Job Description:
The Town of Billerica seeks motivated candidates to fill an
Emergency Dispatcher position. Candidates for this position should have at least a High School
Diploma, be 21 years of age attimeof employment, and possess a
valid drivers license. Prior experience as a 911 dispatcher is
preferred but not required. An application may be obtained from the Town Managers office.
Interested candidates should submit an application and resume by
email to HR@town.billerica.ma.us (mailto:HR@town.billerica.ma.us)
or on the Towns website at http://www.town.billerica.ma.us/ Job Description: A Telecommunicator Dispatcher shall carry out
policies and procedures relating to all phases of public safety
dispatching. Telecommunicator Dispatchers operate the
Communications Center without assistance for extended periods of
time and require extensive radio training. This position requires
certification in CPR, Emergency MedicalDispatchingand MA/NCIC
System Operations. Essential Duties and Responsibilities: * Takes incoming calls of an emergency, non-emergency, or
business nature * Obtains all pertinent information; relays information to
public safety personnel involved in the situation. * Dispatches safety, service, and other appropriate personnel to
calls, as required * Coordinatesback-upsupport activities via radio; determines
priorities among calls for service; keeps supervisory personnel
aware of priority calls and equipment status. * Maintains reporting on computer-aided dispatching systems;
performs data entry on computer to enter service calls ensuring
that entries are concise and accurate * Updates files, and maintains accurate, detailed
records,logsand other information. * Maintains constant and diligent monitoring of the radio
system; monitors computer to track unit status; ensures rapid
response of police to fire or emergency calls. * Communicates via telephone or radio with other agencies, such
as utility companies, alarm services, ambulances, town and state
highway departments, animal control officers, towing agencies,
hospitals, water departments, etc. * Operates NCIC/LEAPS computer terminal to obtain or input
information on persons, property, and vehicles in nationwide law
enforcement network for officers and administrators. * May be required to train new employees assigned to dispatch
duties. Ascertains that all radio equipment is properly functioning
and reports any breakdown or defects immediately to the officer in
charge; records administrative events regarding equipment failures,
personnel absences, and other events. * Maintains all certifications, licenses and professional
associations in order to keep abreast of current dispatching
procedures. Performs similar or related work as required, or
assituationdictates. Minimum Qualifications: Candidates for this position should have
at least a High School Diploma, be 21 years of age at thetime of
employment, and possess a valid drivers license. Prior experience
as a 911 dispatcher is preferred but not required. Additional Requirements: Certification in enhanced 9-1-1 systems
in the Commonwealth of Massachusetts and APCO Emergency Medical
Dispatch is preferred. Application deadline: Position will be posted until filled recblid mcf5wienea0b92ym8se60ookd78bom
Keywords: BILLERICA TOWN OF, BILLERICA TOWN OF, Billerica , Police Dispatch, Other , Billerica, Massachusetts
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