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Delivery Lead

Company: Cognizant
Location: Billerica
Posted on: November 14, 2021

Job Description:

Delivery Manager Qualification: Bachelor's in Science/ Commerce/Engineering or equivalent Responsibility: Business / Customer: Understand and articulate complex problems related to the specific technology. Interface with community network to retain technology competitiveness. Work with the client team to address escalations and own the resolution during the critical incident scenario. Plan and implement major change requests and engineering tasks. Project / Process: Participate in technical audits. Identify opportunities for automation standardization and stabilization of environment. Lead TIP initiatives and coordinate with CoEs for the implementation of the same. Conduct Proof of Concept activities when necessary. Undertake project specific Proof of Concepts activities to validate technical feasibility with guidance. Prepare run books on specific technology areas. Lead reviewer for knowledge articles. Implement best practices in specific technology area. Responsible for driving the change mgmt effectively by ensuring that regular process health checks are done and bringing in best practices and building SOPs. Continuous assessment of the infra/technical environment and address any gaps (for ex. : firmware Service Packs Backups). People / Team: Deliver technology training through Academy and/or within project group for technologies/ tools. Provide guidance to community members on relevant technology area. Participate in recruitment. Must Have Skills ITIL Incident Management Portfolio Management Portfolio & Project mgmt (PPM) Vmware administration Manufacturing Oper-Manlog ***Cognizant is recognized as a Military Friendly Employer and is a coalition member of the Veteran Jobs Mission. Our Cognizant Veterans Network assists Veterans in building and growing a career at Cognizant that allows them to leverage the leadership, loyalty, integrity, and commitment to excellence instilled in them through participation in military service. **Applicants are required to be eligible to lawfully work in the U.S. immediately; employer will not sponsor applicants for U.S. work authorization (such as an H-1B visa) for this opportunity. About Cognizant Cognizant (Nasdaq-100: CTSH) is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the US, Cognizant is ranked 185 on the Fortune 500 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at or follow us @Cognizant." Technical Skills SNo Primary Skill Proficiency Level * Rqrd./Dsrd. 1 ITIL PL1 Required 2 Incident Management PL1 Required 3 Portfolio Management PL1 Required 4 Portfolio & Project mgmt (PPM) PL1 Required 5 Vmware administration PL1 Required Domain Skills SNo Primary Skill Proficiency Level * Rqrd./Dsrd. 1 Manufacturing Oper-Manlog NA Required * Proficiency Legends Proficiency Level Generic Reference PL1 The associate has basic awareness and comprehension of the skill and is in the process of acquiring this skill through various channels. PL2 The associate possesses working knowledge of the skill, and can actively and independently apply this skill in engagements and projects. PL3 The associate has comprehensive, in-depth and specialized knowledge of the skill. She / he has extensively demonstrated successful application of the skill in engagements or projects. PL4 The associate can function as a subject matter expert for this skill. The associate is capable of analyzing, evaluating and synthesizing solutions using the skill.

Keywords: Cognizant, Billerica , Delivery Lead, Other , Billerica, Massachusetts

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