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Senior Quality Systems Specialist

Company: E Ink
Location: Billerica
Posted on: April 30, 2021

Job Description:

Reporting to the Quality Systems Manager, the Senior Quality Systems Specialist will act as a Subject Matter Expert in the use of the Quality Management System (QMS), serving as the primary Enterprise Quality Management Software System (eQMS) database administrator and technical lead. This person will identify and implement improvement opportunities in support of the QMS and ensure compliance with ISO9001 requirements is effectively maintained. Job Responsibilities:

  • Provide direction and support in use of the Quality Management System
  • Act as internal eQMS administrator and technical lead
  • Support regular eQMS System updates and version releases
  • Provide assessment of and recommendations regarding new eQMS System features
  • Maintain eQMS user documentation as new functionalities are enabled, created and/or modified
  • Identify current and future eQMS training needs, create curricula and facilitate learning
  • Facilitate Document Control and Corrective Action Process training
  • Monitor and review the adequacy of Corrective Actions and provide necessary support
  • Coordinate and support Corrective Actions in response to internal and external audit findings
  • Monitor and provide support to ensure on-time closure of quality system records
  • Generate reports and metrics to support quality systems and Management Review
  • Provide support for change management controls, investigations (RCA, OOS, OOT), and risk assessments Required Skills and Attributes:
    • Bachelor's Degree with 5+ years of professional experience in a similar role
    • Professional experience working with an Enterprise Quality Management Software System (eQMS)
    • Extensive knowledge of quality systems, quality tools and problem solving methodologies (8D)
    • SAP experience
    • Proficient in scripting, Java, SQL
    • Proficient in MS Word, Excel, PowerPoint, Visio, and Outlook
    • Must possess excellent verbal and written communication skills
    • Strong interpersonal skills and ability to work effectively across all levels of the organization Preferences:
      • Professional experience working with ETQ Reliance eQMS
      • Knowledge of ISO9001

Keywords: E Ink, Billerica , Senior Quality Systems Specialist, Other , Billerica, Massachusetts

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