Director, Product Management Excellence

Company: Pilot Thomas Logistics
Location: Boston
Posted on: April 4, 2026

Job Description:

Our world is transforming, and PTC is leading the way. Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business. Our people make all the difference in our success. Today, we are a global team of nearly 7,000 and our main objective is to create opportunities for our team members to explore, learn, and grow – all while seeing their ideas come to life and celebrating the differences that make us who we are and the work we do possible. The Director, Product Management Excellence is a senior product s planning, operations and transformation leader responsible for defining, standardizing, and scaling unified best i n class product management lifecycle (PMLC) processes across the Digital Thread portfolio. In an environment where product teams operate with fragmented processes, inconsistent artifacts, and limited enabling tooling, this role provides the connective tissue that allows PTC to move faster, operate with greater focus , and compete more effectively in an increasingly dynamic marketplace. Collaborating with segment and horizontal product management leaders, R&D, and GTM teams, this role drives a unified, data-driven product management operating model that enhances execution across the entire product management lifecycle. Operating within a lean hierarchy, the Director influences broadly and execut es through others. Key responsibilities include designing and implementing a comprehensive PMLC framework, scaling modern product management tools (including AI-enabled workflows), and ensuring lasting adoption through enablement and governance. The role reports to the VP Digital Thread Products Pla nning and co-leads the Product Management Guild in partnership with him. Your Impact Create order from fragmentation by establishing a unified product management operating model that improves speed, alignment, and decision - making across segments. Raise product management maturity by defining clear standards, best practices, and playbooks that enable consistent, high - quality execution at scale. Increase organizational productivity and transparency through the effective use of modern PMLC tooling and AI - augmented workflows. Translate strategy into execution by ensuring lifecycle processes, tooling, and behaviors reinforce each other and deliver visible business outcomes. Your Team This role serves as a horizontal leader within the Products organization, working through the Product Management Guild, Product Planning & Operations, and cross-functional teams instead of a traditional hierarchy. Initially, the Director may have one direct report and will work closely with senior leaders in PLM, ALM, CAD, SLM, and the extended Enterprise . The role has regular visibility with senior leadership and plays a key part in shaping how product management is understood, practiced, and measured across PTC . Day to Day Responsibilities E volve and steward an end - to - end Product Management Lifecycle (PMLC) framework covering insights, strategy, planning, prioritization, requirements, roadmaps, delivery, launch, and retirement. Build and maintain a comprehensive set of product management process playbooks in close partnership with the broader organization and team, including standards, templates, quality criteria, and decision frameworks. Drive the implementation, rollout, and scaling of an enterprise PMLC tool, ensuring it reinforces best practices, integrates with existing R&D tools and company systems (e.g., Jira , S alesforce , etc ), and delivers measurable improvements in execution, transparency, and outcomes. Partner with the AI COE to embed AI - enabled workflows into product management activities (e.g., insight synthesis, prioritization, prototyping, requirements authoring, and executive communication) to increase speed and effectiveness. Lead adoption and change management efforts for PMLC processes , tooling, and AI workflows including enablement, training, communications, and continuous feedback loops. Co - lead the Product Management Guild the department head , shaping its agenda, facilitating cross - segment collaboration, and ensuring guild outputs translate into real, sustained changes in how teams operate . Preferred Skills and Knowledge Deep expertise in product management best practices across the full product lifecycle, including discovery, strategy, road mapping , requirements, and portfolio planning. Strong experience designing and operationalizing scalable processes in complex, multiproduct, or multi - segmented organizations. Hands on familiarity with modern product management and agile tooling ecosystems like Products board , Aha ! , and Jira, and how to operationalize them at enterprise scale. Proven ability to drive change through influence, facilitation, and governance rather than direct authority. Working knowledge of applying AI and automation to knowledge work processes to improve efficiency, quality, and decision making . Preferred Experience 10 years of experience in product management, product operations, or product transformation roles. Experience leading enterprise scale process, tooling, or operating model initiatives with clear adoption and business impact. Prior involvement in communities of practice, guilds, or horizontal operating models is strongly preferred. Basic Qualifications Bachelor’s degree ; advanced degree in business, engineering, or related field preferred. Demonstrated track record of influencing senior leaders and driving cross functional alignment in complex organizations. Why PTC? PTC unleashes innovation with market proven digital solutions that enable industrial companies to differentiate their products and services, improve operational excellence, and increase workforce productivity. At PTC, we don’t just imagine a better world—we enable it. This role offers a rare opportunity to shape how product management operates at scale, to partner directly with senior leadership, and to leave a lasting imprint on one of PTC’s most critical capabilities. PTC carefully considers a wide variety of factors when determining compensation. The anticipate d annual salary range for this position is between $140,000-$170,000 . The salary range reflects a good-faith estimate of compensation at the time of posting. A ctual compensation may vary based on a candidate's skills, qualifications, experience, and location. Additionally, candidates may be eligible for a performance-based bonus. E mployee s also ha ve the opportunity to become a PTC shareholder through our employee share purchase program (ESPP) , which allows for the purchase of discounted PTC stock . Certain roles may also be eligible for participation in our equit y programs. E mployees may be eligible for medical, dental and vision insurance, paid time off and sick leave, tuition reimbursement, 401(k) contributions and employer match, flexible spending accounts, life insurance, disability coverage and , if you are an office-assigned employee, a generous commuter subsidy. All total rewards and benefits programs are subject to applicable plan eligibility and other terms and conditions. For more information about PTC’s comprehensive benefits, please visit our Careers Page . PTC recruits on a rolling basis. Candidates are considered as they apply, until the opportunity is filled. At PTC, we believe in the power of diverse ideas and perspectives. As a global company that values and respects all identities, cultures, and perspectives, we strive to create an inclusive PTC for ALL through an environment where everyone feels like they belong and are empowered to bring their true, authentic selves to work. Proud to be an Equal Opportunity Employer, we welcome applicants from all backgrounds and hire without regard to race, national origin, religion, age, color, ethnicity, ancestry, marital status, sex (including pregnancy), sexual orientation, gender identity, gender expression, genetic information, disability, veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. PTC endeavors to make ptc.com/careers accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact PTC's Talent Acquisition team at TalentAcquisition@ptc.com. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. Life at PTC is about more than working with today’s most cutting-edge technologies to transform the physical world. It’s about showing up as you are and working alongside some of today’s most talented industry leaders to transform the world around you. If you share our passion for problem-solving through innovation, you’ll likely become just as passionate about the PTC experience as we are. Are you ready to explore your next career move with us? We respect the privacy rights of individuals and are committed to handling Personal Information responsibly and in accordance with all applicable privacy and data protection laws. Review our Privacy Policy here ."

Keywords: Pilot Thomas Logistics, Billerica , Director, Product Management Excellence, IT / Software / Systems , Boston, Massachusetts