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Director Technical Operations

Company: Quanterix
Location: Billerica
Posted on: June 16, 2022

Job Description:

Job DescriptionQuanterix is a company on a mission to change the way in which healthcare is provided by giving researchers the ability to closely examine the continuum from health to disease. In our focused therapeutic areas, our revolutionary technology, Simoa®, is helping researchers advance the science of precision health. Simoa® is changing the way in which the biology of health and disease is studied by giving researchers the ability to closely examine critical biomarkers in most therapeutic areas including neurology, infectious disease, oncology, inflammation, and cardiology. To continue our extraordinary growth, we are hiring a Director of Technical Operations located in Billerica, MA. We are looking for an experienced and motivated candidate to join our Technical Operations team. This position is a hands-on people leadership role and requires a varied skill set with a natural aptitude for continuous improvement. The person in this role will lead a team with enhanced technical acumen and process knowledge. This role will provide the manufacturing and QC teams with support as a technical resource and will develop his/her direct reports to aid with complex tasks and supplement routine operations. The Director, Technical Operations will ensure the robustness of manufacturing processes and equipment by driving continuous improvements and applying best practices across manufacturing and QC operations. What You'll Do:

  • Build and develop a high-performing technical team ensuring the right skills are added at the appropriate time during periods of rapid growth
  • Inspire, grow, retain and engage employees using people centric leadership tools.
  • Acquire and maintain a clear understanding of the technologies utilized in upstream, downstream, and QC operations. Deploy best practices to support achievement of quality, cost, and delivery objectives.
  • Lead cross functional teams in the continuous improvement and optimization of in-process and product release QC test methods and criteria, applying strategies for test-panels, primaries, calibrators, and controls to ensure lot-to-lot precision of ELISA kits.
  • Apply statistical rationale in setting process specifications that balance product requirements and process capability.
  • Support process transfer of new products from research and development by representing manufacturing/QC on new product development teams.
  • Develop and train team on best practices in assay troubleshooting, process improvement, design transfer, FMEA, and CAPA
  • Sustain ongoing manufacturing operations. Perform root cause analysis for process/equipment failures, support product quality impact assessments and implement corrective and preventative actions
  • Document experimental and failure investigation data, provide interpretation of the data for presentation for analysis
  • Lead development of dashboards and other data analytics tools to proactively track and trend key critical to quality indicators. Report metrics to technical teams and upper management. Facilitate root cause analysis and ideation of the improvement opportunities from the metric discussions
  • Develop strong working relationships with other functions and work collaboratively within the organization to achieve over all company goals and directives
  • Provide direction and leadership to resolve on going quality related issues and make recommendations based on data to support changes to process What We'll Expect From You:
    • Attract, hire, and develop a high performing technical operations team with a culture of continuous improvement
    • Develop mid and long-term strategies to ensure world-class systems and processes to support reagent demands for on market products, including appropriate scale and quality for diagnostics
    • Apply in-depth knowledge of industry best practices to ensure reliability of immunoassay performance to drive execution and make measurable improvements to manufacturing and QC processes
    • Excellent commercial and financial awareness.
    • Demonstrated ability to work cross functionally and influence colleagues and direct reports in support of company objectives and improved outcomes for customers
    • Individuals applying for this position must be self-starters, strategic thinkers, action driven, flexible in changing direction and methods, thrive in a fast-paced environment, excel at managing multiple priorities, succeed in communicating with all levels within the organization and provide immediate contribution. Education
      • Candidates should have a mix of demonstrated technical expertise as well as management experience. Ideally in business environments with rapid growth. Overall experience such as:
      • BS / BA in molecular biology, biochemistry, organic chemistry, or engineering. 15+ years' experience in product development, design transfer, and technical operations, including leadership responsibility in technical operations. Experience in diagnostics preferred.
      • MS in chemistry/biology technology disciplines as above, with 10+ years experience
      • PhD in chemistry/biology technology disciplines as above, with 8+ years experience
      • Extensive assay troubleshooting experiences in a high volume manufacturing setting is a must
      • Experience in immunoassay development consider a significant plus
      • Experience in statistics, Design of Experiments, Lean Six Sigma methodologies is a plus Why You'll Like Working For Us: Our Technology: Quanterix' technology is designed to enable much earlier disease detection, better prognoses and enhanced treatment methods to improve the quality of life and longevity of the population for generations to come. The technology is currently being used for research applications in several therapeutic areas. The company was established in 2007 and is in Billerica, Massachusetts. For additional Information, please visit Our Commitment To Employees: We have a free, state-of-the-art onsite fitness center for all employees. To keep you fueled up, we provide onsite employees free bagels every Monday morning, and free snacks and drinks every day! Quanterix hosts Virtual Bingo nights with all employees when we can see families, pets, and win amazing prizes. Unwind on Tuesdays and Thursdays with a virtual yoga session. In addition to competitive compensation and a 401k plan with an employer match, we offer competitive health, dental, and vision benefits for employees and their dependents. We offer a Flexible Spending Account (FSA), Life, Disability, and Accidental Death & Dismemberment Insurances, and Mental Health Care, we offer generous Maternity & Paternity leave, Family Medical Leave, Fertility Assistance, Dependent Care, Military Leave and Vacation Carryover. All employees are awarded Equity, an Employee Stock Purchase Plan, a Performance Bonus, and 1:1 Financial Counseling/Planning. We also offer Tuition Assistance. Our Culture: Quanterix is committed to a Diverse and Inclusive workplace. We have a Diversity Program with Executive Sponsorship. Our core values are Accountability, Teamwork, Trust, and Transparency OR ATT2. Meet some of our team HERE. Quanterix is an Equal Opportunity Employer and does not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Quanterix will make reasonable accommodations for qualified individuals with known disabilities, in accordance with applicable law. #LI-KR1

Keywords: Quanterix, Billerica , Director Technical Operations, IT / Software / Systems , Billerica, Massachusetts

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