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Field Service Technician(Semiconductor)

Company: Modis
Location: Billerica
Posted on: January 16, 2022

Job Description:

Field Service Tech for an well established supplier of advanced packaging for the Semiconductor industry . Located in Billerica, MA. Great place to work and excellent long-term career path.
Full Time Direct HireOn-site
Needed Experience:
Field Service Engineer works in a clean-room environment, performing field installations, start-up, preventative maintenance, troubleshooting, repair, upgrades, and modifications on complex electronic / electro-mechanical semiconductor capital equipment at global customer locations.
Key Responsibilities and Duties / Essential Functions:
Assess complex product/equipment performance based upon field data; recommend and track status of modifications or improvementsComplete related documentation and write BKM's, (best-known-methods), for installation or preventative maintenance procedures for equipmentManage failure analysis for returned parts between vendors and provide updates to customersCoordinate with factory personnel or other technical and internal resources to accomplish customer required workCreate and maintain a high level of customer satisfaction through advanced customer service skills, implementing fast, quality responses to internal and external customers while maintaining a safety first mentalityPVD and Electro-Mechanical Deposition

Keywords: Modis, Billerica , Field Service Technician(Semiconductor), IT / Software / Systems , Billerica, Massachusetts

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