Software Sustaining Engineer
Company: Alert Innovation
Posted on: January 12, 2022
As a Software Sustaining Engineer, you will delve into different
aspects of the software and hardware that make up a large-scale
micro-fulfillment product. You will be investigating both hardware
and software related issues, supporting deployments, automating
tasks, and evaluating new hardware and devices. This is a fantastic
opportunity if you love exploring technologies.
WHAT WILL YOU DO?
Implement deployment strategies for the software releases
Perform and coordinate software deployments for to production
Analyze and troubleshoot hardware and software issues at production
Work across teams to solve and communicate status of issues
Document issues and their solutions
Coordinate efforts with the technical writing department to develop
Contribute to the evaluations of potential new hardware and
WHAT ARE WE LOOKING FOR?
Experience in troubleshooting enterprise software problems
Experience in analyzing log files with various tools
Working knowledge of Linux (CentOS system management)
Working knowledge of bash shell scripting
Working knowledge of Java to be able to debug issues in code and
Working knowledge of software version control systems (git) and
software build systems (Jenkins)
Working knowledge of software installation and maintenance on Linux
Familiarity with communication with devices such as scales and
2+ years working experience with deploying software and setting up
Familiarity with Docker
Familiarity with Redis (Nice to have)
All members of Alert Innovation practice the following values as
part of their daily responsibilities and model these values as they
lead or support their teams.
The Golden Rule: Extraordinarily powerful in its simplicity and
depth: "Treat others as you would want to be treated".
The Power of Person: The contribution of every single person in a
company is important, and the performance of the entire company can
only be maximized when every person strives to achieve his/her full
potential and to contribute to the best of his/her ability.
The Power of Team: The Power of Person becomes amplified
exponentially when a group of people working effectively as a team
create "performance synergy", whereby the capacity to perform as a
team is much greater than the sum of the individual members'
The Power of Truth: We strive to see the world as it is, not as we
want or imagine it to be, because only then can we make it better.
This core value manifests itself through questioning, probing,
testing, measuring, validating, verifying, proving, listening with
an open mind, and making fact-based decisions. It also fosters
transparency and honesty with others, as well as self-examination
WHAT DO WE OFFER?
Alert Innovation offers a highly competitive salary for each job
family and level within the Boston-area market in which we are
Every employee is granted stock options which vest over four
Full time employees receive a generous benefits package starting on
your first date of employment:
No fixed limits on the number of workdays that you can take off for
personal reasons, including vacations. You take what you need
keeping in mind the demands of your team's workload.
9 Paid Holidays.
Medical, Dental, Vision, Life Insurance, and 401K + company
Tuition & work-related training reimbursement programs.
Employee Assistance Program to assist with emotional health,
parenting, eldercare, nutrition, legal and financial consultation
The above list is only a summary of some of our benefits and is not
meant to be a comprehensive explanation. To learn more, please
Alert Innovation is proud to be an Equal Employment Opportunity
employer. We celebrate diversity and are committed to creating an
inclusive environment for all employees. We do not discriminate
based upon race, religion, color, national origin, gender
(including pregnancy, childbirth, or related medical conditions),
sexual orientation, gender identity, gender expression, age, status
as a protected veteran, status as an individual with a disability,
or other applicable legally protected characteristics.
Keywords: Alert Innovation, Billerica , Software Sustaining Engineer, IT / Software / Systems , Billerica, Massachusetts
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