Shift Leader (PM)
Company: Insomnia Cookies
Location: Hyde Park
Posted on: February 17, 2026
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Job Description:
Job Description Job Description As a Shift Leader at our Hyde
Park store located at 1105 E 55th St, Chicago Il 60615 , you are
the captain of our bakery day or night! You understand what it
takes to “Own the Night” (and beyond), by predicting the flow of
business during a successful shift. Your hands-on leadership style
should not only include building orders, suggestive selling,
baking, and interacting with customers – it will also mean taking
pride in knowing that your prowess as a leading Insomniac
attributes to a productive and fun night for your store! SOME OUR
SWEET SHIFT LEADER PERKS: • Pay rate: $17.50/hr. • Flexible
part-time work schedules • Excellent training & mentorship • Job
stability with a rapidly growing and reputable company • Achievable
growth/promotion opportunities • You get to work in a fun, exciting
team environment • FREE cookies with every shift! WHAT WILL I DO AS
A SHIFT LEADER? • Provide incredible customer service and quality
products to all of our guests throughout their experience within
our bakeries • Support store leadership by maintaining operations
during your shift, communicating pertinent information, monitoring
production efficiency, holding the team accountable to company
standards and procedures, and assisting in the training and
coaching of team members • Prioritize and delegate tasks for
baking, cashiering, packaging, and cleaning while leading the
cookie crew team • Support and work alongside the Cookie Crew •
Provide a safe, clean, working environment for our guests and staff
and adhere to safe food handling practices • Manage cash handling
and deposits DESIRED SKILLS/EXPERIENCE: • At least 1 year of
working experience in a customer service focused role • Point of
Sales systems experience • Outstanding communication, time
management, and people skills • Outgoing/friendly/patient • Detail
focused and results-oriented • Ability to lead-by-example and
motivate others • Ability to lift up to 40 lbs. • Legally eligible
to work in the United States • Must be 18 years or older to be
employed About us: Insomnia Cookies was founded in a college dorm
room by then-student, Seth Berkowitz. Fast forward 20 years and so
manycookies later, our innovative bakery delivery concept has
become a cult brand known for its rabid following of cookie lovers
who crave Insomnia’s warm, delicious delivery all day and late into
the night. With an expanding footprint of over 300 stores globally,
an experiential, “sweet-easy” concept as the brand’s flagship in
Philadelphia, Pa. (where Insomnia Cookies is headquartered), and a
rapidly-growing nationwide shipping and gifting portfolio Insomnia
Cookies is revolutionizing the cookie game by truly " Imagining
What’s Possible "!
Keywords: Insomnia Cookies, Billerica , Shift Leader (PM), Hospitality & Tourism , Hyde Park, Massachusetts
