Senior Data Operations Analyst - Health Data Terminology

Company: Veeva Systems, Inc.
Location: Boston
Posted on: May 20, 2025

Job Description:

Senior Data Operations Analyst - Health Data TerminologyVeeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company - we made history in 2021 by becoming apublic benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.As aWork Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.As a Senior Data Operations Analyst on the Veeva Compass Product Team, you will play a key role in supporting the core data structures and processes that drive our Master Data Management (MDM) system-essential to the success of the Compass suite of data products. You'll contribute to data governance initiatives that ensure consistency, integrity, and high-quality standards across the platform.You will be responsible for driving data quality, consistency, standardization, and governance within the Terminology Reference Library (TRL), Veeva's Master Data Management (MDM) system for health data terminologies used by Compass. TRL includes foundational reference data such as drug information, ICD-10 diagnosis codes, procedure and lab codes, and payer and plan data. While you won't directly administer the MDM system, you'll act as a power user and subject matter expert-collaborating with system owners, engineers, and product managers to define requirements, support the onboarding of new data types, and identify areas for improvement. Your contributions will help ensure our reference data stays accurate, consistent, and well-integrated across our products.This role is well-suited for someone with a strong understanding of MDM principles and lifecycle, who has worked with MDM systems in a user or subject matter expert capacity, and is passionate about data quality and governance.What You'll Do

• Support the implementation of MDM-related strategies and practices that help ensure high-quality, consistent, and standardized reference data across Compass products
• Contribute to data governance efforts by helping define and maintain standards, documentation, and stewardship models for master health data domains
• Develop a deep understanding of key health data domains-such as drugs, diagnoses, procedures, labs, and payers-to define data quality metrics and monitor performance
• Analyze data sets to identify quality issues and partner with engineering and product teams to design and implement solutions
• Create and maintain clear documentation of data dictionaries, taxonomies, definitions, attributes, and mappings across internal and external data sources
• Collaborate with Compass Product Managers and Engineers to support scalable, automated data processes that ensure trusted data delivery
• Assist in bringing new data sources into the Terminology Reference Library (TRL), Veeva's MDM system, and improve existing data categories, while also handling routine operations to ensure information remains accurate and up to dateRequirements
  • Demonstrated experience supporting or contributing to data governance efforts, including defining data standards, taxonomies, naming conventions, and documentation to improve data quality and consistency
  • Familiarity with master data management (MDM) concepts and experience working with MDM systems (e.g., Veeva Network, Informatica) in a user or stakeholder role
  • Hands-on experience onboarding new data sources, including data profiling, metadata assessment, validation, and quality control
  • Strong analytical and problem-solving skills, with experience designing or supporting processes for managing reference or master data across systems
  • Experience working with healthcare terminology data such as ICD-10, CPT/HCPCS, and NDC
  • Proficient in SQL for querying, analyzing, and validating large data sets
  • Comfortable collaborating across teams to define data requirements and support ongoing improvements to data quality and reliabilityNice to Have
    • Advanced Excel (XLOOKUPs, Pivot Tables, Etc.)
    • Experience working in Veeva Network
    • Experience working in AWS
    • Experience in the Life Sciences industry
    • Medical, dental, vision, and basic life insurance
    • Flexible PTO and company paid holidays
    • 1% charitable giving programCompensation
      • Base pay: $80,000 - $145,000
      • The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.Veeva's headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us attalent_accommodations@veeva.com .Work Where It's Best for YouWork Anywhere means you can work in an office or at home on any given day. It's about getting the work done in the way and place that works best for each person. This applies across all locations and departments.Work Anywhere does not mean work at any time. We have predictable core hours where employees are generally available for meetings and collaboration. Employees are focused and available during core hours.We invest in our offices to make them places where our employees like to go. If you work in the office three or more days a week, you will have a dedicated office workspace. Our offices function as hubs to draw people in, create social bonds, and where random connections and mixing of ideas happen. We're investing more in offices, culture, and offsite meetings, not less.Product teams are organized in regional product hubs for optimal collaboration and live within a time zone of their hub. Our current product hubs are located in Pleasanton, Columbus, Boston, Kansas City, New York City, Raleigh, and Toronto. We create opportunities for teams to get together in person regularly.Customer-facing roles, such as Sales and Professional Services, live near and/or travel to their customers.When an employee moves within a country it does not cause a change in salary. Where you live impacts you and your family. Not knowing if your compensation will change if you move can cause stress and uncertainty for everyone. We wanted to eliminate that.Work at Veeva. Work where it's best for you.A different kind of company. A Public Benefit Corporation.Unlike a traditional corporation, whose only legal duty is to maximize shareholder value, PBCs consider their public benefit purpose and the interests of those materially affected by the corporation's conduct-including customers, employees, and the community-in addition to shareholders' interests.What sets us apartIn February 2021, Veeva became the first public company to convert to a Public Benefit Corporation (PBC).Unlike a traditional corporation, whose only legal duty is to maximize shareholder value, PBCs consider their public benefit purpose and the interests of those materially affected by the corporation's conduct-including customers, employees, and the community-in addition to shareholders' interests.Veeva's public benefit purpose is to help make the industries we serve more productive and create high-quality employment opportunities.At Veeva, we believe in giving back. Veeva's support for charitable causes is entirely employee driven because we think giving is personal and should be directed by the individual. With our 1% Veeva Giving program, each employee receives an amount equivalent to 1% of their base salary annually to support the non-profit(s) of their choice. We don't dictate favored corporate causes or ask employees to donate to specific non-profits. We never support a charitable cause in exchange for commercial advantage or preferential treatment.Our equity program is designed to enable the vast majority of our employees to participate. Our unique approach to awarding equity grants allows our employees to be shareholders so they can benefit financially in the company's growth.Veeva has taken a strong stance against the use of non-compete agreements that can limit employee opportunities. We do not require our employees to sign non-compete agreements, and we have taken legal action to fight the unfair use of these agreements by other companies because we believe such agreements limit an employee's fundamental right to work where they choose. We believe in our people and want them to be successful here at Veeva or wherever their careers take them."Veeva's engineering teams take a pragmatic approach to software development. We offer an ideal environment for engineers who value focus, speed and integrity in their work."-Jacob Marcus
        VP, Engineering"I appreciate that Veeva values autonomy over alignment. As a result, we get to make decisions as a small team and ship products faster."-Shilpa Chandermohan
        Software Engineer
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Keywords: Veeva Systems, Inc., Billerica , Senior Data Operations Analyst - Health Data Terminology, Healthcare , Boston, Massachusetts