Case Manager - Outpatient

Company: Hospital for Behavioral Medicine
Location: Worcester
Posted on: May 6, 2025

Job Description:

JOIN OUR TEAM AS An OUTPATIENT CASE MANAGER!

Read on to find out what you will need to succeed in this position, including skills, qualifications, and experience.

Your Work Matters How will you make a difference?

The Outpatient Case Manager is responsible for planning and coordinating collateral work for each patient on their designated unit. Additionally, the Outpatient Case Manager is responsible for communicating to identified family members and or community based supports weekly regarding the patient's treatment progress.

Will meet with patient within 24 hours / 1 business day to complete the Case Manager Note and identify if any ROIs need to be completed / reattempted.
Identifies needs of referrals sources and/or professionals during the period of hospitalization and communicate these needs to the Lead Case Manager.
Will make collateral calls on behalf of all patients and ensure at least one weekly call has been made per patient.
Oversees the tasks of continued communication of treatment progress, discharge plans, and time of discharge to outside interested parties as well as facilitating the transfer of required documents to the outside agents.
Inform patients and families on discharge planning options based on diagnoses, prognoses, resources, and preferences related to home care services.
Document findings, discharge plans, and actions taken on medical record according to departmental guidelines; prepare reports and maintain records as required.
Participate in multidisciplinary team meeting regarding the planning and implementation of patient care; facilitate communication and problem solving related to discharge planning.
Will work to ensure HBM's policy and procedure regarding Family Engagement is upheld and will communicate any barriers to the Treatment Team.
May be trained and assigned to perform the Patient Advocate duties as needed.

Your Experience Matters What we're looking for:

Education & Licensure (if applicable): Bachelor's Degree preferred from an accredited college or university, in Social Work or a clinical related mental health field.
Experience: Minimum of one (1) year experience in related disciplines with hospital experience strongly preferred.
Additional Skill Requirements: CPI training within 30 days of employment and prior to assisting in a restraining procedure. Must be able to pass a competency exam for the area upon hire. May be required to work flexible hours and overtime.

Your Care Matters What we provide for our team:

401(k) + matching
Health insurance
100% company-paid life insurance coverage up to 2x your annual salary
Vision insurance
Dental insurance
100% company-paid long term disability insurance
Paid time off
Paid holidays
Cafeteria on site + discounted meals
Employee engagement events
Employee assistance program
Employee recognition program
Free parking

What sets us apart?

Career & training development opportunities
Dynamic and inclusive work environment
Engaged management team dedicated to your success
A guiding mission and set of values that serve as both our north star and yours, anchoring our collective purpose and aspirations

Disclaimer: Select benefits are available to full-time positions only. Benefits are subject to change at the discretion of Hospital for Behavioral Medicine.

Compensation:

This is a full-time role and the expected compensation range for this role is $22.00 - $28.00 hourly. We're eager to engage with all qualified candidates, and consideration will be provided to experience and skill level. Join us as our Outpatient Case Manager!

Get to know us Outstanding Care, Compassionate People, Unparalleled Service

Discover a fulfilling career at Hospital for Behavioral Medicine (HBM)!

Welcome to the heart of mental health treatment innovation in Worcester, MA! HBM, a cutting-edge 120-bed inpatient facility, is the leading provider of exceptional therapeutic care, prioritizing patient comfort and safety. In proud collaboration with UMass Memorial Health Care, our facility is conveniently situated near the UMass Memorial Medical Center, allowing us to serve the community with unwavering dedication.

At HBM, we go beyond inpatient care by offering an outpatient partial hospitalization program, ensuring continuous support while respecting the rhythm of daily lives. Our commitment to accessible care knows no bounds, as we emphasize availability irrespective of one's ability to pay.

Join us in providing exceptional care and contributing to the well-being of individuals and families in need, and be a part of the transformative healthcare experience at Hospital for Behavioral Medicine.

To learn more about HBM, visit us at: https://www.hospitalforbehavioralmedicine.com/

TOGETHER WE CAN MAKE POSITIVE I.M.P.A.C.T.S.

Individuals Maintaining Positive Attitude and Commitment To Service

At Hospital for Behavioral Medicine, we value a diverse, inclusive workforce and provide equal employment opportunities for all applicants and employees. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.

Keywords: Hospital for Behavioral Medicine, Billerica , Case Manager - Outpatient, Executive , Worcester, Massachusetts