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Director of Program Management

Company: Qualtek
Location: Billerica
Posted on: May 16, 2022

Job Description:

Job Title: Director of Program Management
Division: QualTek Wireless LLC
FSLA Status: Exempt
Reports To: Vice President of Program Management Office
Job Summary: This position is responsible for leading the Program Management Office (PMO) team to ensure all organizational programs and projects meet the specified objectives and requirements.
Essential Duties and Responsibilities:

  • Direct PMO team and work with other departmental leadership to ensure deliverables meet expected criteria and deadlines
  • Understand and interpret customer-driven requirements according to contract terms
  • Interpret data, analyze trends, and utilize best practice data to prepare and deliver process improvement recommendations that meet or exceed quality control standards
  • Support the development of predictive models from large data sets
  • Develop and monitor internal process flows to ensure requirements are being followed and to provide consistency throughout the Company
  • Analyze key performance indicators (KPI) and service-level agreements (SLA) for consistency across all customer bases
  • Partner with senior leadership to identify and prioritize opportunities for utilizing IT to achieve Company goals
  • Other duties as assigned

    Supervisory Job Duties:

    • Carries out supervisory duties in accordance with the Company's objectives, policies, and applicable laws. Responsibilities may include, but are not limited to, planning, assigning, and directing work, interviewing, hiring, training, evaluating performance, rewarding and disciplining employees, addressing employee concerns, and partnering with Human Resources to resolve escalated employee matters.

      Qualifications: To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required.

      • Bachelor's degree in a relevant field from a four-year college or university


        • Five years' experience in the wireless telecommunications industry
        • Four plus years' experience with data warehousing and data management
        • Two plus years' experience as an Analyst, Project Manager, or Project Coordinator in the wireless, telecommunications, construction, or public utility industries
        • Demonstrated experience with data driven decision making
        • Demonstrated experience in engaging and influencing large teams and functional leaders

          Technical Skills:
          Computer and Microsoft Office proficiency
          Working knowledge of standards and regulations in the wireless industry
          Experience working with high volume, high velocity, and high variety data such as text, log files, and audio
          Soft Skills:

          • Strong verbal and written communication skills
          • Ability to work independently and as a member of various teams
          • Ability to multi-task and work in a fast-paced environment under strict deadlines
          • Ability to think analytically, apply sound judgement, and solve problems
          • Ability to lead, teach, train, and motivate staff

            Physical Requirements:

            • Must be able to pass pre-employment screening that includes background and drug testing
            • Must have a valid driver's license and a drive record that meets Company requirements
            • Sitting at a desk for 6-8 hours a day
            • Working on a computer for 6-8 hours a day
            • May be required to work long and unpredictable hours
            • Ability to travel up to 50% of the time, including short notice travel. Travel includes local site travel or national travel depending on business needs.

              Disclaimer: All job requirements are subject to possible revision to reflect changes in the position requirements. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and expectations.
              Posted : 10/8/21
              This is an excellent opportunity to start your career with one of the fastest growing telecommunications companies in the country. Our people are our greatest asset.
              QualTek creates and maintains the infrastructure to support the future of communications. From Wireless and Wireline to Renewables and Recovery Logistics services, QualTek provides the resources needed to expand next-generation carrier services across the US and Canada. We're always looking for top talent to join our growing team and help us build the essential communication systems we all rely on.

Keywords: Qualtek, Billerica , Director of Program Management, Executive , Billerica, Massachusetts

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