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Regional Manager Quoting

Company: Bruker Corporation
Location: Billerica
Posted on: November 22, 2020

Job Description:


As one of the world s leading analytical instrumentation companies, Bruker covers a broad spectrum of advanced solutions in all fields of research and development. All our systems and instruments are designed to improve safety of products, accelerate time-to-market and support industries in successfully enhancing quality of life. We ve been driving innovation in analytical instrumentation for 60 years now. Today, worldwide more than 7,000 employees are working on this permanent challenge, at over 90 locations on all continents.


New opportunity based in Billerica MA for a Quotation Regional Manager to join the Customer Experience & Commercial Operations Team. Responsible for managing the Americas Region quotation team, monitoring requests from our internal customers, working closley with front office, variant configuration, central services, sales and service teams to fulfill customer expectations.

* Daily oversight, supervision, training and development of the Americas Quotation Team

* Actively deploy Commercial operations template

* Closely monitor the organisation, processes and human capital matrix against defined targets

* Closely work with Customer Experience & Commercial Operations organization to achieve defined goals

* Closely collaborate with the Varient Configuration, Central Services Team, Sales and Service teams to ensure feasibility is granted

* Ensure quotations are sent out in accordance with defined service level agreements

* Monitor team performance and development goals, assign accountabilities, set objectives, establish priorities, conduct annual performance appraisals and administer

* salary adjustments/incentive plans.

* Monitor and ensure timely and accurate processing of all quotation requests

* Ensure adherence to service level agreements
* Closely collaborate with Front Office to ensure customer is informed at all stages to enhance customer experience

* Proactively address underlying core issues to drive continous improvement
* Actively support KPIs and closely monitor critical KPIs on the defined intervals

* Verify information entered into SAP to ensure quote is processed accurately the first time, with the goal of minimizing errors and regenerating quotes.

* Monitoring and tracking of service contract renewals

* Back up support for same functions noted within the job description for other regions

* Maintain an excellent working knowledge of Bruker products, and order processes

* Perform other duties as required.


* Degree in Sales, Business Administration or relevant field

* Minimum 5 years work experience with recent supervisory employment in high technology life science field or NMR

* Advanced computer proficiency with MS Office Suite and hands on experience with SAP, CRM software, required for documents, presentations, report writing, and daily activities

* Excellent verbal, written, and personal communication and presentation skills with oral and written fluency in English language; familiarity with Portuguese and Spanish desirable.

* Self-discipline and the ability to decide priorities in a rapidly changing commercial environment

* An outgoing and likeable personality with a high degree of personal integrity

* Natural team player, willing and able to build confidence and to establish strong co-operative relationships throughout the company, customer base and with key individuals within the industry

* Flexibility to support working hours which may be influenced by need to complete the job

* Detail oriented with excellent organizational skills

* Creative thinker with a decision-ready attitude to achieve

* Understanding of the lead management, customer relationship and sales administration process

* Proven negotiating skills and ability to communicate in a positive and constructive manner with people at all levels

* Ability to work independently and as a team player in a diverse, multi-national organization

* Act in accordance with environmental, health and safety policy and ISO 14001 / OHSAS 18001 to ensure health and safety, review and minimize the environmental impact of activities, products and services, and comply with the requirements of relevant country and local laws and regulations.

* Comply with the Bruker Code of Conduct, Company Policies and Practices.

* Ability to satisfactorily complete position training requirements.

* Valid Driver License in good standing, issued by resident state required.

* U.S. Citizenship or U.S. Permanent Resident status required.

* Maintain a valid passport with flexibility for domestic and international travel.

* May be required to pass security clearance investigation.

Bruker Corporation offers a comprehensive and competitive benefits package including medical, dental, 401(k), paid vacation, holidays, and tuition assistance (as applicable).

Bruker is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other protected characteristics.

Certain positions at Bruker require compliance with export control laws and as a result, all interviewed candidates for all positions will be screened pre-interview to determine their eligibility in light of export control restrictions.

Keywords: Bruker Corporation, Billerica , Regional Manager Quoting, Executive , Billerica, Massachusetts

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