Senior Manager, Quality Assurance

Company: ASM NEXX Inc.
Location: Billerica
Posted on: September 4, 2020

Job Description:

Summary:--Develops, implements, and maintains the activities of quality control systems.--Oversees development and implementation of standards, methods, and procedures for inspecting, testing, and evaluating the precision, accuracy and reliability of company products.--Analyzes data and makes recommendations for corrective action necessary to ensure conformity with quality specifications.--Ensures finished products conform to company standards and satisfy good manufacturing practices regulations.--Selects, develops and evaluates personnel to ensure the efficient operation of the function.Key Responsibilities and Duties / Essential Functions:--------------Develops quality systems and audits business processes.--Manages the Company's ISO Certification compliance program, including documentation and audits--------------Maintains and reports metrics for Key Performance Indicators and Score Cards--------------Partners with Operations, Engineering, and suppliers to ensure product quality and reliability--------------Promotes quality concepts such as 5-S, Lean Manufacturing, and Kaizen throughout manufacturing and business processes--------------Participates in the review of engineering designs to contribute quality considerations and requirements--------------Defines procedures for inspecting, testing, metrology, and evaluating the accuracy and reliability of products.--Implement quality planning, control plan, FMEA inspection methodology, and root cause analysis--------------Examines processes for outgoing products to ensure product quality processes are followed for outgoing products--------------Monitors input from the field and manages external customer escalations regarding product quality-related issues; partners with customer service, engineering, or other stakeholders and implements remedial action to ensure known issues are addressed to satisfaction--------------Partners with suppliers to develop and implement successful supplier quality initiatives and chairs the MRB; implements and oversees in-coming quality inspection processes--------------Responsible for ensuring acceptable supplier score card ratings--------------Manages the activities of the quality team; including responsibility for hiring, developing, and performance management activities--------------Provides training on Quality and Quality Management Systems, as needed--Education and Experience:--------------Bachelor's degree, Master's degree preferred, in Engineering or Business--------------10 or more years' related experience, including at least 3 years of managerial experience, preferably in a capital equipment manufacturing or high-tech industry.--A combination of education and experience equivalent to this requirement will be considered.--------------Knowledge of ISO 9002-2015 & ISO1400 systemsQualifications and Skills:--Ability to build strong working relationships with internal customers, suppliers, and business unit managersStrong analytical ability with an emphasis on enacting measures to improve outcomes based upon data analysisProven ability to perform effectively in a demanding environment with changing workloads and deadlinesResults-oriented leadership with ownership/accountability for responsibilitiesDemonstrated ability to implement continuous improvement activities, identify bottlenecks, and drive improvementsAbility to work independently or as part of a team with minimal supervisionStrong communication skills with the ability to prepare and deliver presentations to internal or external customersSupervisory Responsibilities:Supervises 2-3 Quality Engineers; may supervise additional personnel, including temporary/contingent workers or co-op students, as required.Travel:Domestic or international travel may be required, approximately 10%.Equal Opportunity EmployerM/F/D/V

Keywords: ASM NEXX Inc., Billerica , Senior Manager, Quality Assurance, Executive , Billerica, Massachusetts