Guest Relations/Customer Service Team
Company: Six Flags New England
Location: Hartford
Posted on: March 20, 2026
|
|
|
Job Description:
Overview: For more than 55 years, Six Flags has entertained
millions of families with world-class coasters, themed rides,
thrilling water parks and unique attractions. With a culture built
on safety, service, fun and friendliness, integrity, innovation,
and results orientation, our mission at Six Flags New England is to
create fun and thrills for all ages. Pay Starting at $15.75/Hour
Responsibilities: Talking with guests and addressing questions and
concerns regarding park policies and procedures Resolving guest
complaints in a friendly and professional manner Assisting guests
with lost or misplaced season passes and operating the Six Flags
Season Pass database Completing all required paperwork accurately
Providing local area information and directions to guests Assisting
with VIP Tours Enforcing all Six Flags New
England policies Assisting in other areas of the Admissions
department, including ticket taking, ticket selling, season pass
processing, and toll operations Performing other incidental and
related duties as required and assigned Qualifications: Strong
written and verbal communication skill in English Analytical
problem-solving skills Positive attitude Superior phone etiquette
Ability to work independently with little supervision Proficiency
in computer skills including but not limited to Microsoft Office
Programs and ability to learn new computer systems quickly Sense of
fun! Willing to work in a high performance team environment Willing
to work a flexible schedule, including evenings, weekends, and
holidays Able to meet the physical demands of the job, with or
without reasonable accommodations, including walking long
distances, standing for long periods of time, lifting, working at
heights, etc. Able to communicate effectively in the English
language, including the ability to read, speak, and understand the
English language 18 years old or older
Keywords: Six Flags New England, Billerica , Guest Relations/Customer Service Team, Customer Service & Call Center , Hartford, Massachusetts
