Automotive Service Receptionist

Company: Herb Chambers Kia of Burlington
Location: Billerica
Posted on: June 19, 2022

Job Description:

Herb Chambers Kia of Burlington is looking for a full-time Service Receptionist to join the team!
A customer-friendly, eager individual with an exceptional personality will succeed at this role. The Herb Chambers Companies is proud to have won The Boston Globe's Top Places to Work award for the past 12 years in a row, grow with New England's largest automotive retailer!
Job Purpose:
Supports sales operations by welcoming visitors, answering and transferring phone calls, cashing out clients and assisting the management team as requested.
Duties:

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• Welcomes visitors, potential customers, and customers; greeting and referring them to the appropriate person.
  
• Forwards sales information by answering the telephone, receiving faxes; recording and delivering messages; date-stamping documents; pickup, receiving, preparing, and delivering mail and packages; maintaining postage meter.
  
• Presents a welcoming environment by keeping reception area neat and clean.
  
• Provides office supplies and services by maintaining inventory; placing orders; arranging for equipment repairs; servicing equipment.
  
• Completes special sales projects by organizing information and requirements; meeting schedules.
  
• Accomplishes sales and organization mission by completing related results as needed.
  
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  • An out-going personality and enjoy working with people and assisting them on the telephone.
    
  • Call center experience - with inside sales or account management experience a plus!
    
  • Unwavering commitment to exceed the expectations of your customers by regularly taking the initiative to follow-up on their needs.
    
  • Attention to details
    
  • Good verbal/written communication skills. Bi-lingual is always a plus!
    
  • Automotive experience is NOT REQUIRED. We will train you on our industry and on our state-of-the-art automotive Customer Management Software.
    

Keywords: Herb Chambers Kia of Burlington, Billerica , Automotive Service Receptionist, Administration, Clerical , Billerica, Massachusetts